1. Object / Company

The present General Conditions of Sale are concluded between, on the one hand, the company Miss Sensual

Located at :

182 Floor of the Ourte

6900 Marche en Famenne


Mail : [email protected]

GSM: +32 460 350 470

And on the other hand : The people making a purchase on the website

These provisions may be modified at any time without notice.
The invalidity of one or several clauses of these General Conditions of Sale will not result in the nullity of these General terms and Conditions of sale.

2. Price

The prices of our products are indicated in Euros and All Taxes Included (TTC), excluding shipping costs. The prices include the VAT applicable on the day of the order. The prices cannot be modified once the customer order placed.
The customs taxes and other formalities for deliveries outside the European Union are the sole responsibility of the customer. He agrees to check with his authorities the possibilities of importation of the products purchased on the site

3. Command

MISS SENSUAL undertakes to honour orders within the limit of stocks available. In the absence of availability of a product, MISS SENSUAL undertakes to promptly inform the customer by all the means at its disposal.
In case of shortage of stock, MISS SENSUAL is committed to deliver your order within a maximum period of 20 days. spend this time your order will be refunded .
As required by the law, if we do not meet this deadline, you can request the cancellation of the sale by registered letter with acknowledgement of receipt. The refund will be made within 30 days from the date of receipt of your letter.
The products remain the property of MISS SENSUAL until full payment of the order.

4. Return of goods - Guarantee

MISS SENSUAL makes every effort to provide you with a quality service.
We offer you an approach clear and simple.
If you are not satisfied with a product ordered, you may return it to us within 14 working days of receipt of your order, respecting the following rules :

· items must be unused and in their original packaging intact, sealed and with the label not removed from the article,

· the articles of lingerie, accessories and clothing must be unworn and in their original packaging, intact, and with their label not removed from the article,

· DVDS and books must be in their protective plastic film and sealed and with the label not removed from the article..
To return one or more products please contact us to get the market to follow


An b the returns are at your expense

no products will not be refunded as we do not have the return

· MISS SENSUAL in the case of shipment of a defective product : to receive your parcel, we will send the product initially ordered and we will refund you directly on your account of the expenses of sending (on the basis of your invoice),

· Of the customer in case of product exchange, for a case other than referred to above (error, defect) or in cases of request for refund (in legal terms).

In case of refund, the amount of the refund will be calculated on the value of the article at the time of purchase

The payments will be made through a voucher valid on our site
In accordance with the law in force, you have a period of 14 days of cancellation to request a refund or exchange of your order. This period is to be calculated in working days, from the date of receipt of your order and the date of forwarding thereof (stamp postmark).

5. Secure payment

Credit card (Visa, Carte Bleue, American Express, Mastercard)
It is the easiest and fastest way to place an order. Our system of payment by credit card is the secure system of the caisse d'epargne. The data relating to your credit card number is encrypted from your computer and then transmitted directly to the site of the bank that is the decipher and manages the direct debit authorizations. The encryption codes change very regularly. So :

· your number of Blue Card does not circulate on the net without encryption;

· the site does not receive your banking information, this is also the reason for which they will be requested with each order.

If you already have a Paypal account you can make your payment through this secure system, which makes the link between our site and your bank, without that, just as for the system by Credit Card, your banking data do not transit on our site. If you do not have a Paypal account, and in order to avoid any inconvenience, we recommend payment by Credit Card which will be equally secure, simpler and faster.
The transaction is fully secured by the data encryption technology SSL (Secure Socket Layer) of last generation.
The data relating to your credit card number is encrypted from your computer. They are transmitted encrypted directly to the bank, which decrypts the data and manages the direct debit authorizations.
MISS SENSUAL does not store your credit card information. That is why, you will be prompted for each command.

6. Discreet delivery

Any order placed through the site you will be delivered in a plain packaging, solid and discrete in nature and not to reveal its contents, as well as the sender. The delivery will be made to the address specified by the customer.
If you wish to make a gift, you have the possibility to choose a different delivery address from the billing address. This step occurs at the time of validation of your order. In this case, the recipient will receive their package without an invoice.

7. Confidentiality and respect your privacy

MISS SENSUAL is committed to ensure you a total respect of your privacy.
MISS SENSUAL undertakes never to transmit, assign or rent your information (postal address, e-mail, phone number) with anyone except to service providers that it uses in the framework of the execution of the service rendered to the client.
In accordance with the law Informatique et Libertés of 6 January 1978, you have a right to access and rectify data concerning you. Simply contact us (indicating your name, surname, address and e-mail).
Either through our contact page or by sending us a letter to the following address : MISS SENSUAL – Route de Bomal 1 6940 Barvaux on Ourt – Belgium

8. Responsibilities

The products offered on the site are compliant with the French legislation in force and to standards applicable in France. The company MISS SENSUAL can not be held liable for damages of any nature (material damage and/or personal injury) that may result from improper use of the articles sold.
The company MISS SENSUAL cannot be held responsible for the inexecution of the contract concluded in case of stock rupture or product unavailability and force majeure. The force majeure includes all of the cases recognized by the law and any malfunction of the Internet network, the disruption or strike, total/partial, in particular postal services and means of transport, flood, fire...

9. Ip

All the elements reproduced on this site (logos, photographs, text, graphics...) that are protected by the intellectual property code and by the civil code belong to MISS SENSUAL. Therefore, none of these elements can not be represented, downloaded, reproduced, transmitted, translated, sold, exploited commercially or for free or reused in any manner whatsoever without the prior consent of MISS SENSUAL.

10. Applicable rights – Disputes

This contract is subject to Belgian law. The language of this contract is the French language. In the event of a dispute arising from this contractual relationship, the parties undertake to seek an amicable solution before any judicial action. If they cannot find a common solution, the dispute will be the jurisdiction of the Belgian law

12. Protection of minors

The online shop is restricted to persons over the age of 18 years. By entering this site, you certify to have taken knowledge of the requirements relating to the protection of minors the following :

· I declare to be major (e) and be notified (e) the sexual and erotic some of the images and links present on the site,

· I undertake not to disseminate the site from minors and to implement all the means at my disposal to prevent any minor to access the website ,

· I hereby release from any liability the editors of the site and I forbid any legal action against them if ever a minor who is under my protection just to view this site by negligence or mistake on my part.