Shipping and returns

Shipping your parcel

MISS SENSUAL undertakes to honour orders within the limit of stocks available. In the absence of availability of a product, MISS SENSUAL undertakes to promptly inform the customer by all the means at its disposal.
In case of shortage of stock, MISS SENSUAL is committed to deliver your order within a maximum period of 20 days. spend this time your order will be refunded .
As required by the law, if we do not meet this deadline, you can request the cancellation of the sale by registered letter with acknowledgement of receipt. The refund will be made within 30 days from the date of receipt of your letter.
The products remain the property of MISS SENSUAL until full payment of the order.

Discreet delivery

Any order placed through the site you will be delivered in a plain packaging, solid and discrete in nature and not to reveal its contents, as well as the sender. The delivery will be made to the address specified by the customer.
If you wish to make a gift, you have the possibility to choose a different delivery address from the billing address. This step occurs at the time of validation of your order. In this case, the recipient will receive their package without an invoice.

7. Confidentiality and respect your privacy

MISS SENSUAL is committed to ensure you a total respect of your privacy.
MISS SENSUAL undertakes never to transmit, assign or rent your information (postal address, e-mail, phone number) with anyone except to service providers that it uses in the framework of the execution of the service rendered to the client.
In accordance with the law Informatique et Libertés of 6 January 1978, you have a right to access and rectify data concerning you. Simply contact us (indicating your name, surname, address and e-mail).
Either through our contact page or by sending us a letter to the following address : MISS SENSUAL – Route de Bomal 1 6940 Barvaux on Ourt – Belgium